Terms and Conditions

Welcome to Vernie J and Company, LLC, DBA, Rion Valley Soaps Emporium, where we specialize in crafting high-quality, artisanal soaps made from natural ingredients. Our soaps are designed to cater to a variety of skin types and preferences, ensuring a luxurious experience for all our customers.

These Terms and Conditions govern the use of our website rionvalleysoapsemporium.com and the purchase of any products directly from us. By accessing our website and purchasing our products, you agree to be bound by these Terms, along with our Privacy Policy and any other relevant policies. Please read these Terms carefully before using our services or making a purchase. If you do not agree with any part of these Terms, you should not use our website or purchase our products.

Product Information at Vernie J and Company, LLC, DBA, Rion Valley Soaps Emporium, we take pride in offering a diverse range of handmade soaps, each crafted to meet the highest standards of quality and effectiveness.

Product Variations Disclaimer: Each of our soaps is handmade and unique, crafted with care and attention by our skilled artisans. Due to the natural variability in the materials we use and our artisanal production methods, our products may vary slightly in color, shape, and size. These variations do not affect the quality or efficacy of our soaps and are a hallmark of the handmade process. By purchasing our products, you acknowledge and appreciate the unique characteristics of each item.

Pricing and Payment Prices: All prices for our products are listed on our website, rionvalleysoapsemporium.com. Prices are subject to change without prior notice, but changes will not affect orders that have already been confirmed.

Taxes: Applicable sales tax will be added to your order total in accordance with local laws of the jurisdiction in which the order is being shipped. The total cost displayed at checkout will include all taxes so you can clearly see what you are being charged.

Accepted Payment Methods: We accept a variety of payment methods for your convenience, including major credit cards (Visa, MasterCard, American Express), Klarna, and Zig payment services. Please ensure your payment information is correct and complete to avoid processing delays.

Payment Security: We take the security of your personal information seriously. Our website uses SSL encryption technology to protect your payment details during transmission, and we do not store your credit card information on our servers. All payments are processed through secure, PCI-compliant payment gateways to ensure the highest level of security for your financial information.

Shipping and Delivery

Shipping Methods: We offer a range of shipping options to meet your needs. The available options will be presented at checkout, depending on your delivery location.

Shipping Costs: Shipping costs vary depending on the weight of your order and the shipping method selected. We provide a detailed shipping cost estimate at checkout before you complete your order. Free standard shipping may be available for orders exceeding a certain amount, as specified on our website.

Delivery Times: Delivery times vary by shipping method.

Geographical Restrictions: We currently ship to addresses within the United States of America. Unfortunately, we are unable to ship to PO Boxes or military addresses.

Returns and Refunds

Returns:

Due to the nature of our products, All Sales Are Final.
Please carefully read our product description to ensure this is a product you
can use, before placing an order. We do not accept no returns or exchanges
under any circumstances.

If an item is out of stock, it will be refunded or replaced
with a similar item which is to the discretion of the company. We apologize for
any inconvenience should this happen.

If your product is damaged or missing an item, please let us
know, within 3 days of its arrival. Please send a picture of the damaged product
in its original packaging, to: [email protected]

and it will be resent.